Billing

If you wish to change payment method, sign in to your account and click on Update payment details under Billing and there you can change your details.

If for any reason you find the Innit experience unsatisfactory, we offer a 14-day refund policy from the date of purchase.

To initiate the refund process, please visit Paddle.net and input the email address associated with your purchase. 

Follow the provided instructions to complete the refund request. 

Upon successful processing , you will receive  a confirmation email within a few hours. Please note that it may take up to 5 business days  for the refunded amount to reflect in your account.

For monthly and quarterly subscriptions, billing occurs every month/three months from the initial purchase date. The same goes for annual subscriptions, billing occurs one year from the date of subscription purchase.

You can find your receipt either by searching your email inbox for a receipt from paddle.net or visit paddle.net and put in the email address associated with your purchase to get it sent to your email address.

Sorry, but we dont offer the option to pause your subscription.

You can redeem a discount or voucher code by entering it in the "Add Discount" field during check out. 

You can read our most recent privacy policy on our website. To get in touch, email infopp@innit.audio.