FAQ

Innit is a revolutionary software that transforms any headset or earphones into a portal for hyperrealistic audio. It creates a virtual 3D sound field, offering lifelike auditory immersion for gaming, music, and movies.

The Innit algorithm generates a 360x360 3D soundscape, enabling gamers to experience sound from any direction and distance. This increases immersion, and enables strategic decision making, providing a competitive edge by making every sound more precise and realistic.

OS Windows 10 RS5 or newer.

Yes! Innit is designed to work with all headsets, headphones, and earphones.

The Innit algorithm generates a 360x360 3D soundscape, enabling gamers to experience sound from any direction and distance. This increases immersion, and enables strategic decision making, providing a competitive edge by making every sound more precise and realistic.

Innit works with virtually every sound source which is played on your PC. Just make sure to pick the physical sound card instead of the virtual one when setting up Innit. It enhances the games you play, the music you listen to, and the series you stream. 

STEP 1: Sign up for Innit on our official site: Innit.audio.

STEP 2: View the install page (automatically redirects after sign up and sent as email). 

STEP 4: All set!

One of these is the driver (what actually fuels our algorithm), and the other is the application UI which lets you configure, toggle, and experience Innit in an easy-to-understand way. 

Go to the "Help" tab on the Innit application, and then look under "Versions".

We are currently on Innit Application Version 1.3.3 .

If you don't have the latest version, close the Innit app and restart it. If that doesn't update it to the latest, please download the latest version here.

STEP 1: In your system settings, "Installed apps" > InnitAudio App > ••• > Uninstall

STEP 2: Repeat Step 1 with InnitAudio Core 1.3.1.0

Issue: When I try to turn on Innit, I get an error that the Innit Audio Service is not responding.

Solution: You should have the option to click on a "Restart Service" button. Click on that and Innit will automatically start working again. If it doesn't, restart your PC (related article here).

Solution: Make sure you are running Innit as an admin account. Then, Go to Windows Services on your computer (win + r to run command services.msc). Scroll until you see an "InnitAudio Service" like the picture below. Click on "Start" to start the service. 

Now you can return to Innit and get back to listening

The trial period is 14 days with no payment info required when you sign up. 

If you wish to change payment method, sign in to your account and click on Update payment details under Billing and there you can change your details.

If for any reason you find the Innit experience unsatisfactory, we offer a 14-day refund policy from the date of purchase.

To initiate the refund process, please visit Paddle.net and input the email address associated with your purchase. 

Follow the provided instructions to complete the refund request. 

Upon successful processing , you will receive  a confirmation email within a few hours. Please note that it may take up to 5 business days  for the refunded amount to reflect in your account.

For monthly and quarterly subscriptions, billing occurs every month/three months from the initial purchase date. The same goes for annual subscriptions, billing occurs one year from the date of subscription purchase.

You can find your receipt either by searching your email inbox for a receipt from paddle.net or visit paddle.net and put in the email address associated with your purchase to get it sent to your email address.

Sorry, but we dont offer the option to pause your subscription.